All users of Book My Hosting’s services, and all customers upon signing up for Book My Hosting services, agree to comply
with Book My Hosting's Terms of Use (“TOU”). The spirit of the TOU is to ensure customers are using Book My Hosting's
services with due regard to the rights of other Internet users and in conformity with the requirements of
Book My Hosting's network environment. The TOU are not exhaustive and Book My Hosting reserves the right to add,
delete, or modify any provision of its TOU at any time without notice, effective upon either the posting of
the modified TOU to www.BookMyHosting.com or notification of the modified TOU. Any complaints about a
customer’s violation of the TOU should be sent to abuse@BookMyHosting.com. The TOU supersedes any other
agreement with Book My Hosting, whether written, oral, by conduct, or otherwise.
A. Book My Hosting Web Hosting & E-commerce Customer Restrictions
The following Terms of Use apply only to Book My Hosting’s Web Hosting and E-Commerce customers, and
supplement the terms in sections C and D that apply to all Book My Hosting customers:
Support
Book My Hosting offers support through email and phone. All support requests will be handled and answered
within 24 working hours.
Server Resources
Per site do not exceed more than allotted bandwidth per Month.
Any web site that uses a high amount of server resources (such as, but not limited to, CPU time, memory
usage, and network resources, mail servers, Ftp servers, Http servers, SQL database servers) reserves
the right to suspend that site immediately. This policy is only intended to prevent the misuse of our
servers and to avoid interruption in services to other customers. Customers may be offered an option
whereby Book My Hosting continues hosting the website for an additional fee.
Book My Hosting will be the sole arbiter of what is considered to be a high server usage level. Any Web Hosting
and E-Commerce account deemed to be adversely affecting server performance or network integrity will
be shut down without prior notice.
Spamming
Sending unsolicited bulk and/or commercial messages over the Internet (known as 'spamming') is
prohibited, regardless of whether or not it overloads a server or disrupts service to Book My Hosting's customers.
The term 'spamming' also includes, but is not limited to, maintaining an open SMTP policy, engaging in
spamming using the service of another ISP or IPP and referencing in the spam a web site hosted on a
Book My Hosting server, and selling or distributing software (on a web site residing on a Book My Hosting server) that
facilitates spamming. If you appropriate reason or satisfying reason is not mentioned, then the account
can be terminated. Book My Hosting reserves the right to determine, in its sole and absolute discretion, what
constitutes a violation of this provision.
CGI Scripts / PHP / ASP / and other scripts
Any scripts that pose a potential security risk or are deemed to be adversely affecting server
performance or network integrity will be shut down or will be automatically removed without prior notice.
Book My Hosting does not permit CGI Scripts / PHP / ASP / and other scripts sharing with domains not hosted by
Book My Hosting or any scripts that may be abused for UCE purposes.
Chat Rooms
Book My Hosting does not allow Web Hosting and E-Commerce customers to install their own chat rooms. Chat
rooms tend to require significant system resources and therefore cannot be permitted as an account
option.
IRC
Book My Hosting does not allow IRC or IRC bots to be operated by Web Hosting and E-Commerce customers.
Software Distribution
Book My Hosting's Web Hosting and E-Commerce accounts are not configured for the purposes of distributing
software and/or multimedia products. If you wish to distribute software and/or multimedia files, please
contact sales@BookMyHosting.com to make special arrangements.
Multimedia Files
Multimedia files are defined as any audio, and video files. Book My Hosting Web Hosting and E-Commerce
accounts are not to be used for the purposes of distributing and storing illegal / non copyrighted
multimedia files.
Adult Content
Book My Hosting does not allow any of the following content to be stored on its servers:
Illegal Material - This includes copyrighted works, commercial audio, video, or music files, and any
material in violation of any Federal, State or Local regulation.
Adult Material - Includes all pornography, erotic images, or otherwise lewd or obscene content. The
designation of 'adult material' is left entirely to the discretion of Book My Hosting.
Warez - Includes pirated software, ROMS, emulators, hacking, password cracking. IP spoofing, etc., and
encrypting of any of the above. Also includes any sites which provide 'links to' or 'how to' information
about such material.
B. Book My Hosting Dedicated Server Customer Restrictions
The following Terms of Use apply only to Book My Hosting’s Dedicated Server customers, and supplement the
terms in sections C and D that apply to all Book My Hosting's customers:
Customer Security Responsibilities
The customer is solely responsible for any breaches of security affecting servers under customer control.
If a customer's server is involved in an attack on another server or system, it will be shut down and an
immediate investigation will be launched to determine the cause/source of the attack. In such event, the
customer is responsible for the cost to rectify any damage done to the customer's server and any other
requirement affected by the security breach.
IRC
Book My Hosting does not allows Dedicated Server customers the use of IRC in Book My Hosting Network.
Billing for Network Resources
The customer understands that the customer is responsible for paying for any network resources that are
used to connect the customer's server to the Internet. The customer may request that the customer's
server be disconnected from the Internet, but the customer will still be responsible for paying for any
network resources used up to the point of suspension or cancellation.
C. All Book My Hosting Customer Terms of Use
The following Terms of Use apply to ALL Book My Hosting customers:
Book My Hosting Services
Book My Hosting’s services include, but are not limited to:
Any act of preparing, setting up, connecting, maintaining, terminating, or reconnecting customers’
account (including all billing data and the space on the particular Web server that Book My Hosting provides to
customers).
Any use by customers, or any access provided to customers by Book My Hosting, of computing,
telecommunications, software, information, hardware, and equipment.
Any act, or provision of any service, by Book My Hosting to customers, related to web hosting and domain name
registrations (including server usage and technical support), regardless of duration and whether paid for
or not.
Any provision by Book My Hosting to customers, of any space, Internet connectivity, or electrical power.
Any access or use related to the Book My Hosting’s web site, including the web site itself.
Any other service mentioned in the TOU.
Any other service provided by Book My Hosting to customers, whether used or not.
Any other Book My Hosting services that are used by customers, whether offered or provided by Book My Hosting to
customers.
Ownership of Web Site
The legal owner of customer’s web sites and accounts with Book My Hosting will be the individual or organization
whose name is listed in Book My Hosting’s database as the owner. Customers will fully cooperate with and abide
by any and all of Book My Hosting’s security measures and procedures in the event of any dispute over ownership
of customer’s web sites and accounts with Book My Hosting.
Illegal Use
Book My Hosting servers may be used for lawful purposes only. Transmission, storage, or distribution of any
information, data, or material in violation of any applicable law or regulation, or that may directly
facilitate the violation of any particular law or regulation is prohibited. This includes, but is not limited to:
copyrighted material; trademarks; trade secrets or other intellectual property rights used without proper
authorization; material that is obscene, defamatory, constitutes an illegal threat, or violates export
control laws. Additionally, in purchasing Book My Hosting services, all Book My Hosting customers certify that they and/or
the organization they represent in procuring services from Book My Hosting are not, nor have been designated, a
suspected terrorist as defined by the Constitution of India; are not owned or controlled by a 'suspected
terrorist' as defined by the Constitution of India; and are not on, are not a member of, related to,
associated with, or controlled by any organizations listed as terrorist by the Govt. of India.
Spamming
Sending unsolicited bulk and/or commercial messages over the Internet (known as 'spamming') is
prohibited, regardless of whether or not it overloads a server or disrupts service to Book My Hosting’s customers.
The term 'spamming' also includes, but is not limited to, maintaining an open SMTP policy, engaging in
spamming using the service of another ISP or IPP and referencing in the spam a web site hosted on a
Book My Hosting server, and selling or distributing software (on a web site residing on a Book My Hosting server) that
facilitates spamming. Violators will be assessed a minimum fine of Rs.10000 and will face immediate
suspension. Book My Hosting reserves the right to determine, in its sole and absolute discretion, what constitutes
a violation of this provision.
System and Network Abuse
Violations of system or network security are prohibited and may result in criminal and civil liability.
Examples of system or network security violations include, without limitation the following: unauthorized
access to or use of data, systems or networks, including any attempt to probe, scan or test the
vulnerability of a system or network or to breach security or authentication measures without express
authorization of the owner of the system or network; interference with service to any user, host or
network including, without limitation, mail bombing, flooding, deliberate attempts to overload a system
and broadcast attacks; forging of any TCP-IP packet header or any part of the header information in an
email or a newsgroup posting.
Viruses and Other Destructive Activities
Use of Book My Hosting’s services or equipment for creating or sending Internet viruses, worms or Trojan horses,
or for pinging, flooding or mail bombing, or engaging in denial of service attacks is prohibited. It is also
prohibited for any customer to engage in other activity that is intended to disrupt or interfere with, or
that results in the disruption of or interference with, the ability of others to effectively use Book My Hosting’s
services and equipment (or any connected network, system, service or equipment) or conduct their
business over the Internet.
Privacy
Book My Hosting is concerned with the privacy of on-line communications and web sites. In general, the Internet
is neither more nor less secure than other means of communication, including mail, facsimile, and voice
telephone service, all of which can be intercepted and otherwise compromised. As a matter of prudence,
however, Book My Hosting urges its customers to assume that all of their on-line communications are insecure.
Book My Hosting cannot take any responsibility for the security of information transmitted over Book My Hosting's
facilities.
Customer Responsibility
Customers are required to use the Book My Hosting network responsibly. This includes respecting the other
customers of Book My Hosting. Book My Hosting reserves the right to suspend and/or cancel service with any customer
who uses the Book My Hosting network in such a way that adversely affects other Book My Hosting customers. While
Book My Hosting may monitor its service electronically to determine that its facilities are operating satisfactorily,
as a general practice, Book My Hosting does not monitor its customers' communications or activities to determine
whether they are in compliance with the TOU. However, when Book My Hosting becomes aware of any violation of
the TOU or other user agreements, Book My Hosting may take any action to stop or correct such violation,
including, but not limited to, denying access to Book My Hosting’s services and equipment or to the Internet. In
addition, Book My Hosting may take action against a customer or a customer of such customer because of the
activities of such customer. Book My Hosting anticipates that customers who offer Internet services will cooperate
with Book My Hosting in any corrective or preventive action that Book My Hosting deems necessary. Failure to cooperate
with such corrective or preventive measures is a violation of Book My Hosting policy and Book My Hosting reserves the
right to take any such action even though such action may affect other customers of the Book My Hosting
customer.
Book My Hosting and its , affiliates and associates shall not be liable, at any time for damages (including, without
limitation, damages for loss of business projects, or loss of profits) arising in contract, tort or otherwise
from the use of or inability to use the Service, or any of its contents, or from any action taken (or
refrained from being taken) as a result of using the Service or any such contents or for any failure of
performance, error, omission, interruption, deletion, defect, delay in operation or transmission, computer
virus, communications line failure, theft or destruction or unauthorised access to, alteration of, or use of
information contained on the service. No representations, warranties or guarantees whatsoever are made
as to the accuracy, adequacy, reliability, completeness, suitability or applicability of the information to a
particular situation. You agree that Book My Hosting has no responsibility or liability including but not limiting to
the deletion, corruption, loss or failure to store any messages or content / data maintained or transmitted
by any Book My Hosting Service. You acknowledge and agree that no compensation shall be payable whatsoever
with respect to the aforesaid by Book My Hosting. NETLYNX MAKES NO WARRANTY THAT THE SERVICE WILL BE
UNINTERRUPTED, TIMELY, SECURE OR ERROR-FREE.
Actions Taken by Book My Hosting
The failure by a customer to meet or follow any of the TOU is grounds for account deactivation. Book My Hosting
will be the sole arbiter as to what constitutes a violation of the TOU. Book My Hosting reserves the right to
remove any account without prior notice and to refuse service to anyone at any time. When Book My Hosting
becomes aware of an alleged violation of its TOU, Book My Hosting will initiate an investigation. During the
investigation, Book My Hosting may restrict a customer's access in order to prevent further potentially
unauthorized activity. Depending on the severity of the violation, Book My Hosting may, at its sole discretion,
restrict, suspend, or terminate a customer's web hosting account and/or pursue other civil remedies. If
such violation is a criminal offense, Book My Hosting will notify the appropriate law enforcement authorities of
such violation. An unlisted activity may also be a violation of the TOU if it is illegal, irresponsible, or
constitutes disruptive use of the Internet. Book My Hosting does not issue credits for any outages incurred
through service disablement. Violators of the policy are responsible, without limitations, for the cost of
labor to rectify any damage done to the operation of the network and business operations supported by
the network, and to respond to complaints incurred by Book My Hosting.
Indemnification
Book My Hosting customers agree to protect, defend, hold harmless, and indemnify Book My Hosting, any third party
entity related to Book My Hosting (including, without limitation, third party vendors), and Book My Hosting’s executives,
directors, officers, attorneys, managers, employees, consultants, contractors, agents, parent companies,
subsidiaries, and co-subsidiaries with the same parent company as Book My Hosting, from and against any and all
liabilities, losses, costs, judgments, damages, claims, or causes of actions, including, without limitation,
any and all legal fees and expenses, arising out of or resulting in any from the customer’s use of
Book My Hosting’s services.
Disclaimer
The Book My Hosting service is provided on an as is, as available basis without warranties of any kind, either
express or implied, including, but not limited to, warranties of merchantability, fitness for a particular
purpose or non-infringement. Book My Hosting expressly disclaims any representation or warranty that the
Book My Hosting service will be error-free, secure or uninterrupted. No oral advice or written information given by
Book My Hosting, its employees, licensors or the like, will create a warranty; nor may you rely on any such
information or advice. Book My Hosting and its partners and suppliers will not be liable for any cost or damage
arising either directly or indirectly from any transaction or use of the service.
Termination for Bankruptcy or Insolvency
If a customer becomes insolvent or any bankruptcy petition is filed by the customer, or any third party
against the customer, Book My Hosting may immediately terminate provision of Book My Hosting’s services to the
customer without prior notice or penalty. Such customer consents to the grant of relief from any
automatic stay of proceedings against Book My Hosting in such event.
LIMITATION OF LIABILITY
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT, AND UNDER NO THEORY OF
LAW OR EQUITY, WILL NETLYNX (INCLUDING, WITHOUT LIMITATION, NETLYNX’S EXECUTIVES,
DIRECTORS, OFFICERS, ATTORNEYS, MANAGERS, EMPLOYEES, CONSULTANTS, CONTRACTORS,
AGENTS, PARENT COMPANIES, SUBSIDIARIES, CO-SUBSIDIARIES WITH THE SAME PARENT COMPANY
AS Book My Hosting, AFFILIATES, THIRD-PARTY PROVIDERS, MERCHANTS, LICENSORS, OR THE LIKE) OR
ANYONE ELSE INVOLVED IN CREATING, PRODUCING, OR DISTRIBUTING NETLYNX’S SERVICES, BE
LIABLE FOR THE LOSS OF A DOMAIN NAME, OR ANY BUSINESS OR PERSONAL LOSS, REVENUES
DECREASE, EXPENSE SINCREASE, COSTS OF SUBSTITUTE PRODUCTS AND/OR NETLYNX SERVICES, OR
ANY OTHER LOSS OR DAMAGE WHATSOEVER, OR FOR ANY CONSEQUENTIAL, SPECIAL, INCIDENTAL,
PUNITIVE OR INDIRECT DAMAGES OF ANY KIND ARISING OUT OF ANY USE OF, OR ANY INABILITY TO
USE, ANY NETLYNX SERVICES EVEN IF NETLYNX HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH
DAMAGES. NETLYNX’S TOTAL CUMULATIVE LIABILITY, IF ANY, TO CUSTOMER, OR ANY THIRD PARTY,
FOR ANY AND ALL DAMAGES, RELATED TO THE TOU OR NETLYNX’S SERVICES, INCLUDING, WITHOUT
LIMITATION, THOSE FROM ANY NEGLIGENCE, ANY ACT OR OMISSION BY NETLYNX OR NETLYNX’S
REPRESENTATIVES, OR UNDER ANY OTHER THEORY OF LAW OR EQUITY, WILL BE LIMITED TO, AND
WILL NOT EXCEED, THE ACTUAL INDIAN RUPEE AMOUNT PAID BY THE CUSTOMER FOR THE SERVICES
WHICH GAVE RISE TO SUCH DAMAGES, LOSSES AND CAUSES OF ACTIONS DURING THE 3-MONTH
PERIOD PRIOR TO THE DATE THE DAMAGE OR LOSS OCCURRED OR THE CAUSE OF ACTION AROSE.
Modifications
Book My Hosting may discontinue, upgrade, replace, modify, or change in any way, without limitation, any
software, application, program, data, hardware, equipment, or portions or components thereof, used to
provide customers with Book My Hosting’s services. Certain changes to Book My Hosting’s services may affect the
operation of customers’ personalized applications and content. Each customer is solely responsible, and
Book My Hosting is not liable, for any and all such personalized applications and content.
Backup of Data
Except where Book My Hosting has expressly agreed in writing to the contrary, customers are solely and entirely
responsible, and Book My Hosting is in NO way responsible, for the management and backup of all customer data,
and all updates, upgrades, emails and patches to any software that customers use in connection with
Book My Hosting services.
Third Party Licenses
Book My Hosting makes a reasonable effort to provide customers with technologies, developments, and
innovations (collectively “Technologies”), part of which may be licensed, or co-branded, from or by, third
party entities. However, Book My Hosting makes NO warranty of any kind, either express or implied, regarding
the quality, accuracy, reliability, validity, or continued existence of any or all aspects of such
Technologies. Moreover, Book My Hosting specifically disclaims all warranties of merchantability and and fitness
for a particular purpose for such Technologies. Furthermore, no customer will hold Book My Hosting liable in any
way for the revocation of any license, which has been licensed to Book My Hosting. The use of the Technologies
obtained from or through Book My Hosting, or any other referred third party, whether directly or indirectly, is at
the sole risk of customers.
Non-Book My Hosting Products
Any mention of non-Book My Hosting products by Book My Hosting, its employees, or any third party entity related to
Book My Hosting is for information purposes only and does not constitute an endorsement or recommendation by
Book My Hosting. Book My Hosting disclaims any and all liabilities for any representation or warranty made by the vendors
of such non-Book My Hosting products or services.
Book My Hosting’s Intellectual Property
Customers will not, without Book My Hosting’s express written consent, copy, reproduce, republish, or otherwise
use any material, in whole or in part, that is located on Book My Hosting’s web site, and customers will not use
any of Book My Hosting’s trademarks, service marks, copyrighted materials, or other intellectual property without
Book My Hosting’s express written consent. Customers will not, in any way, misrepresent their relationship with
Book My Hosting, attempt to pass themselves off as Book My Hosting, or claim that customers are Book My Hosting.
Assignment
Customers may not assign or delegate their rights or obligations under the TOU or other agreement for
Book My Hosting’s services, either in whole or in part, without the prior written consent of Book My Hosting.
Governing Law and Severability
The TOU, and any other agreement for Book My Hosting services, will be governed by and construed in
accordance with the laws of the State India without reference to its conflicts of laws principles. Any
litigation or arbitration between a customer and Book My Hosting will take place in Mumbai, and the customer will
consent to personal jurisdiction and venue in that jurisdiction. If any provision or portion of the TOU or
other Book My Hosting agreement is found by a court of competent jurisdiction to be unenforceable for any
reason, the remainder of the TOU or the agreement will continue in full force and effect.
Force Majeure
Book My Hosting will not be liable for delays in its performance of the TOU or Book My Hosting services caused by
circumstances beyond Book My Hosting’s reasonable control, including acts of God, wars, insurrection, civil
commotions, riots, national disasters, earthquakes, strikes, fires, floods, water damage, explosions,
shortages of labor or materials, labor disputes, transportation problems, accidents, embargoes, or
governmental restrictions (collectively “Force Majeure”). Book My Hosting will make reasonable efforts to reduce
to a minimum and mitigate the effect of any Force Majeure. Notwithstanding anything contained
elsewhere herein, nor will any event of Force Majeure suspend any obligation of customers for the
payment of money due.
Independent Contractors
Nothing in this Agreement will be construed as creating a partnership or relationship of employer and
employee, principal and agent, partnership or joint venture between Book My Hosting and its customers. Each of
Book My Hosting and its customers will be deemed an independent contractor at all times and will have no right
or authority to assume or create any obligation on behalf of the other, except as may be expressly
provided herein.
Construction and Interpretation
Wherever in this TOU the masculine, feminine, or neuter gender is used, it will be construed as including
all genders, and wherever the singular is used, it will be deemed to include the plural and vice versa,
where the context so requires. The division of the TOU into sections/paragraphs, and the insertion of
headings/captions, are for convenience of reference only and will not affect the construction or
interpretation of the TOU. Any rule of construction to the effect that any ambiguity is to be resolved
against the drafting party will not be applicable in the construction or interpretation of the TOU.
Complete Agreement and Exclusivity
The TOU, and/or any other specific agreement for Book My Hosting services, constitutes the complete
understanding and agreement between Book My Hosting and its customers. Except when expressly agreed to the
contrary in signed writing by an authorized representative of Book My Hosting, the TOU supersedes any other
written (including digitized/computerized) agreement, oral agreement, and/or agreement by conduct.
This TOU, and/or any other specific agreement for Book My Hosting services is between Book My Hosting and its
customers only and will not confer any rights in any third party except as otherwise expressly provided
by Book My Hosting.
D. Book My Hosting - Service Level Agreement (SLA)
Network Uptime is the total time in a calendar month that Book My Hosting network is available through the
Internet, provided that Client has established connectivity. Book My Hosting takes responsibility for Network
availability within their network, however, we cannot be held liable for upstream problems, outside of our
network. Our guarantee is that our Network will be available to clients free of Network Outages, that
render 100% packet loss, 99.9% of each calendar month.
Network Outages or Unscheduled Downtime is any unplanned or unscheduled interruption in Service
availability during which Client is unable to access the services as described in the section titled “Network
Uptime” above. A Network Outage is defined as a period in which 100% packet loss to our network is
experienced, which is determined to have been caused by a problem in Book My Hosting’s Network as confirmed
by Book My Hosting. Downtime or outages are measured as the total length of time of the unplanned interruption
in service availability in a calendar month.
Scheduled Downtime is any Book My Hosting scheduled interruption of Services, for the purpose of network
upgrades, or replacement of any equipment in order to provide for you better service. Scheduled
downtime occurs during notified downtime periods, with as much advance warning as possible via e-mail
with a minimum of 24 hours notice.
SLA Network Violation Credit occurs when our network uptime guarantee is not met. Book My Hosting will refund
the customer 5% of the monthly fee for each hour of downtime (up to 100% of your monthly fee) for
network downtime. Network downtime is measured from the time the network is 100% unreachable,
until service is once again restored. In order to request a performance credit, you must e-mail our sales
department, within 10 days of reported violation, at: sales@bookmyhosting.com. SLA violations will be reviewed
by our personnel Monday - Friday 10AM to 5PM IST and applied on the 1st business day of the next
month. *Network violation SLA credit does not cover server hardware failure.*
* Performance Credit exclusions: The following are excluded from the monthly calculation of Service
Availability:
· Scheduled downtime · Problems outside of Book My Hosting’s network (upstream providers, or client’s inbound
connection) not effecting 100% loss to our network
· Interruptions or failure of individual service caused by client, their employees, client’s customers, etc.
to their service. These include inaccurate configuration, 3rd party software, client abuse or over
utilization of resources, hacked servers, attacks, exploits, or server hardware failures.
E. All Book My Hosting Customer Billing Policy
The following Terms of Use constitute Book My Hosting’s Billing Policy and apply to ALL Book My Hosting customers:
Payments
Book My Hosting accepts the following types of payment:
- Check / Demand Draft
- Bank wire transfer
- Fund Transfer from bank accounts
- PayPal Transfer
All payments are due on the Account Statement Date. The Account Statement Date is the monthly
anniversary of the date the account was activated. You are responsible for directly updating, or notifying
Book My Hosting, of any changes to your billing details.
Accounts that are past due will be automatically suspended. All past due and unpaid balances are subject
to collection. In the event of collection, you will be liable for costs of collection including attorney’s fees,
court costs, and collection agency fees.
Billing Cycles (Terms)
Book My Hosting offers three Billing Cycles (terms) for hosting charges: Yearly (12 months), Half Yearly (6
Months) and Quarterly (3 Months). The Billing Cycle begins on the Plan Activation Date. Customers are
limited to the Yearly Billing Cycle for all of their charges.
You may elect to change your Billing Cycle at any time; however, the new Billing Cycle will only take
effect at the time of the next plan renewal.
All additional features added to an account are charged yearly. Additional items are non-refundable.
Account Renewals
In order to insure uninterrupted service to your website, all plans have to be renewed. The customer has
the sole responsibility to keep track of the expiry date and renew the services well in advance at least 10
days before expiry. It is not the responsibility of Book My Hosting to give you any intimation in advance. It is
confirmed by you that the responsibility of renewing the service will lie with you. The renewal of your
account is subject to realisation of payment by Book My Hosting. Payment of account fee after expiry date does
not guarantee the renewal of account with Book My Hosting. Book My Hosting cannot guarantee the renewal of account, if
the payment is made after expiry date. Renewal of services such as domains, ssl certificates etc, involve
companies, on whose activities, Book My Hosting does not have control over. Hence, Book My Hosting is not liable for
interruption in services, loss of data, loss domain names, ssl certificates etc.
Fees
Returned (NSF) Checks
Book My Hosting charges a Rs.300 fee for returned (NSF) checks. Customers that issue an NSF check will be
required to submit future payments with a DD or money order.
Bank Account Payments
Book My Hosting charges Rs.100 for outstation direct cash deposits.
Reactivation
Customers that wish to reactivate a closed account will be assessed a Rs. 200 reactivation fee. A Rs.
1000 fee will be assessed if Book My Hosting restores your data files to your reactivated account.
Cancellations
Hosting plans will automatically expire until a plan is renewed. In order to cancel service, you must
contact Book My Hosting's Billing Team at billing@BookMyHosting.com with proper payment details and account details.
Please be aware that there are no pro-rated refunds after the first 30 days of service. No refund is
available for Book My Hosting Start Up Account in the event of cancellation.
Cancellation requests must be received by Book My Hosting a minimum of fifteen (15) days prior to the end of
your Billing Cycle.
Book My Hosting will confirm the cancellation request when it is processed. If you do not receive a confirmation,
please contact Book My Hosting as soon as possible.
Book My Hosting does not monitor, plans for problems related to domain name transfers, non-usage, Internic,
your ISP, or any other secondary issues not directly related to Book My Hosting's services. Cancellation of
services does not relieve the customer from paying any outstanding balance owed on the account.
Book My Hosting reserves the right to cancel any account, at any time, without notice, for any reason Book My Hosting
considers appropriate.
Billing/Price Changes
Book My Hosting's policies and prices are subject to change without notice. Any price changes become effective in
the next billing cycle.
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